Implements and maintains airline pricing rules using ATPCO Fare Manager to optimize ticket revenue, ensuring accurate fare display and compliance across global distribution systems.
Act as the main point of contact for auto dealerships using a fintech financing platform, troubleshooting issues, resolving escalations, and driving customer satisfaction and retention.
Provide customer support for a global IoT fleet-management platform, handling requests, scheduling field services, and resolving issues to meet SLAs in a hybrid role based in Londrina.