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Help Desk - Intermediate Support Web
Overview DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk…
Data Analyst (Analytics)
Overview DecisionPoint seeks a Data Analyst (Analytics) to transform enterprise operational, monitoring, and performance data into actionable insights within a large federal and DoD-aligned IT mission environment. This…
Knowledge Base Manager
Overview DecisionPoint seeks a Knowledge Base Manager to lead documentation, content governance, and knowledge lifecycle management in support of a large federal and DoD-aligned mission environment. This role is…
Tier 2 Customer Support Lead
Overview DecisionPoint seeks a Tier 2 Customer Support Lead to oversee all mid-level customer support operations across a large-scale federal and DoD-aligned digital ecosystem. This role ensures that all Tier 2…
Tier 2 Customer Support Specialist
Overview DecisionPoint seeks a Tier 2 Customer Support Specialist to provide mid-level technical support across a wide suite of MC&FP digital platforms. This role resolves user-reported issues by replicating…
Help Desk Specialist – Tier 1
Overview DecisionPoint seeks multiple Help Desk Specialists (Tier 1) to provide frontline IT customer support in a large federal and DoD-aligned service environment. These entry-level positions serve as the first point…
Service Desk Specialist – Level II (Tier 1)
Overview DecisionPoint seeks multiple Help Desk Specialists – Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. These roles resolve advanced Tier 1 incidents,…
Senior Operations Support SME
Overview CIS Secure is seeking a Senior Operations Support SME for its Darkblade Systems operating company to support a mission-critical customer environment in Annapolis Junction, Maryland. The Senior Operations…
Analyst, Infrastructure
About Us Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories,…
Operations Manager
Overview WHO WE ARE: Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head…
IM Service Support Manager
Overview Primary Functions: Direct and mature the credit union’s enterprise service delivery function, ensuring exceptional end user experience, operational stability, and high quality support across all technology…
Program Manager
Responsibilities & Qualifications RESPONSIBILITIES Provide management oversight of team or support on the following systems/technologies (but not limited to) Full control and responsible for performance on…
IT Service Center Help Desk Specialist 1 - AZ Remote (must reside in AZ)
Overview This is a remote role open to residents of Arizona only. The IT Service Center Help Desk Specialist provides telephone support and resolution for issues reported in clinical and business systems and on…
Systems Administrator
Description The Systems Administrator is critical within Cloud Carib’s client operations team. As an integral part of the organization's Command and Control Centre (C3) each Systems Administrator is tasked with…
Help Desk Analyst - Tier 1
The Help Desk Analyst will provide global technical assistance to our client's employees and sites, addressing technology-related issues. This role involves offering support for various IT needs, managing user…
Support Lead
💼 The Scoop on the Role: This role will be a key member of Grouper’s Platform Operations Team and will be expected to work closely with stakeholders across the business to support live customer applications. As the…
App Support Specialist - Entry Level
💼 The Scoop on the Role: Join us in the heart of Grouper's Platform Ops Team! As our Applications Support Specialist, you'll dive into the world of end user analytics apps, serving a global userbase. From…
Incident Manager | Offshore
Incident Manager - Job Description Perform L1.5 troubleshooting & resolution for Infrastructure and application related issues as per knowledge articles. Monitoring alerts or incidents and acknowledgement per…