A senior technical recruiter at Dialpad will manage full-cycle hiring for engineering, product, and design teams, sourcing and closing top talent while partnering with hiring managers to scale the company’s AI-driven customer experience platform.
Designs AI-native communication tools for Dialpad, shaping how AI integrates into customer experience platforms and mentoring teams on AI-driven design practices.
Designs and implements the text-to-speech layer for AI agents, optimizing voice quality and latency while integrating multiple TTS engines and exposing voice attributes to the product UI.
About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every…
Leads the strategy and roadmap for Dialpad's platform integrations, APIs, and agentic AI connectors, enabling third-party systems to interact with Dialpad's AI-powered customer experience tools.
Corporate Counsel specializing in telecommunications and regulatory compliance at Dialpad, ensuring AI-powered voice and messaging products meet evolving legal requirements across federal, state, and international frameworks.
Designs and configures contact center call flows and integrations for Dialpad's AI-powered customer experience platform, ensuring seamless deployments and optimal performance.
Senior System Administrator responsible for managing and scaling Dialpad's global data center and cloud infrastructure, ensuring reliability, automation, and security while collaborating with engineering teams.
Build and optimize the production systems that serve Dialpad’s AI models at scale, focusing on low-latency inference, GPU utilization, and reliable deployment on NVIDIA GPUs in GCP.
Designs the voice, personality, and conversational flow of AI agents that resolve customer issues in real time using speech and AI technologies.
Senior Software Engineer builds and maintains Dialpad’s Salesforce integration and other apps, enabling real-time data syncs and automations for unified customer experiences using Apex, Python, Vue.js, and Google Cloud.
Lead the product strategy for Dialpad's AI models (SLMs, ASR, and inference infrastructure), balancing model quality, latency, and cost while owning the full lifecycle from data to production.
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