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AI Governance Analyst
Establish and enforce AI governance frameworks to ensure responsible, secure, and compliant use of AI across a global BPO provider, collaborating with legal, risk, and AI teams.
AI Tester / AI QA Analyst
Test and validate AI-powered products and machine-learning models to ensure reliability, performance, and compliance with business requirements.
AI Content Reviewer
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Security Analyst
Secure AI systems and machine-learning platforms by assessing risks, monitoring threats, and enforcing compliance across MCI’s global BPO and CX operations.
Senior AI Prompt Engineer
Designs, tests, and refines prompts for large language models to improve AI response quality and business outcomes across customer-service and automation use cases.
Principal Prompt Engineer
Lead AI prompt engineering at a global BPO/XaaS firm, designing and optimizing prompts for LLMs to improve enterprise AI solutions across industries like healthcare and finance.
AI Trainer
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Chatbot Tester
Test and validate AI-powered chatbot responses for accuracy, compliance, and conversational quality, documenting defects and recommending improvements.
Senior AI Systems Administrator
Oversee and maintain AI infrastructure, ensuring high availability and security for machine learning platforms and model deployments in a global BPO environment.
AI Data Annotator
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
AI Product Manager
Drive AI-powered product strategy and roadmaps, collaborating with engineering and stakeholders to deliver AI solutions that align with business goals and customer needs.
Senior AI / ML Engineer
Build and deploy enterprise-scale AI/ML models to power predictive analytics and automation for a global BPO and CX provider, using Python and cloud platforms.
Senior RAG Engineer
Design and optimize enterprise RAG platforms using vector databases and semantic search to power AI-driven knowledge systems and integrations with LLMs.
Senior AI Agent Developer
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…
Senior AI Product Manager
Lead AI product strategy and delivery for a global BPO/XaaS provider, defining roadmaps and driving adoption of AI-powered solutions across industries like healthcare, retail, and finance.
Senior Generative AI Engineer
Lead the design and implementation of enterprise-scale generative AI solutions using LLMs and prompt engineering, while mentoring teams and ensuring secure, compliant deployments.
AI / Machine Learning Engineer
Build and deploy machine learning models to automate and optimize business processes, using Python and cloud platforms to drive operational efficiency and strategic insights.
RAG Engineer
Build Retrieval-Augmented Generation systems that combine LLMs with enterprise knowledge, designing vector search pipelines and document ingestion to deliver accurate, context-aware AI responses.
Generative AI Engineer
Build and deploy generative AI applications using LLMs to automate workflows and improve customer experiences in a BPO and CX-focused tech company.
Vendor Operations Manager
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer…