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Service Desk Analyst
Open 22d On-siteAPAC
India
Mumbai, 000First-line IT support role on a 5-person global service desk supporting 1,500+ users on a 24x5 follow-the-sun shift (moving to 24x7): log, resolve, and escalate tickets within SLA, handle user on/offboarding, equipment setup, and software installs. Core stack: Windows 10/11, macOS, Microsoft 365, SharePoint/OneDrive, Entra ID and Active Directory.
Active Directory Azure Azure AD Entra ID Help Desk +4 skills