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Ardent is seeking a Tier 2/3 Support Specialist to join our team. This is a remote position. Position Description: Ardent is seeking a Tier 2/3 Support Specialist to provide advanced technical support across enterprise…
Designs and maintains secure workstation images and patching workflows for Windows/macOS endpoints to support government defense operations, using tools like Ivanti, KACE, and Microsoft Intune.
Leads an on-site IT service desk team in New York, managing user support, ticket workflows, and access controls for a federal defense contractor.
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