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A 1st/2nd line IT Support Technician at Argo DevOps Solutions in Cheltenham monitors and resolves support issues, manages assets and onboarding/offboarding, and performs backups, status checks and deployment tasks. Day-to-day work focuses on IT operations, documentation and ticketing in a small agile team.
Provides 1st and 2nd line IT support to staff, manages company assets (onboarding/offboarding), and performs proactive checks like backups and status monitoring. Works day to day with Microsoft Intune, PowerShell, Azure, and Microsoft 365 in an Agile environment, and must be willing to undergo UK government clearance vetting.
Designs and builds secure, high-performing cloud-native systems using AWS/Azure, Docker, and CI/CD pipelines while mentoring junior engineers and embedding security into the SDLC.
Designs and maintains cloud infrastructure, implements security best practices, and coaches teams on Agile workflows for a UK-based tech solutions provider.
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