A full-time, 12-month maximum term Service Desk Analyst role at Bakers Delight's Camberwell Support Office in Melbourne, providing 1st and 2nd level technical support to bakery franchisees and corporate staff via phone and email. The work spans hardware, software, networks and retail systems (POS), with ServiceNow-style ticketing and ITIL practices in a rotating Mon-Fri roster plus some on-call.
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