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The ServiceNow Manager will be the subject matter expert for all modules within ServiceNow along with partnering with business leaders and key stakeholders for the design, development, and architecture of core…
Manages a help desk team of field service technicians and technical support analysts, ensuring timely, SLA-driven resolution of client technical issues while overseeing hiring, training, scheduling, and performance reporting. Requires 3-5 years managing IT support; ITIL certification and MSP/MSSP experience preferred.
The Sr. Sales Executive is responsible for effectively driving business growth and expanding strategic accounts within our Managed Services and IT solutions portfolio. This role requires a proven hunter mentality, deep…
Internal Title: Technical Support Analyst, Tier II The primary responsibilities for this position are handling second level support in Managed Services team. Respond, troubleshoot, generate and update service cases for…
The Systems Engineer, Infrastructure II is responsible for installing, maintaining and supporting LAN, WAN, and VoIP infrastructure. Provides high-level technical support for data and voice network systems, creates and…
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