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professional services software company
What We Are Building BigTime is a PSA platform for professional services firms. Thousands of consulting, IT services, and engineering firms run their business on it. We are now building our next-generation platform…
Builds and maintains the AWS infrastructure, Terraform/Terragrunt IaC, EKS/ECS container deployments, GitLab CI/CD pipelines, and monitoring/observability stack powering BigTime's Windows-heavy PSA SaaS platform, plus patching, SOC 2 support, and DR/IR documentation. Hybrid role based in Chicago, in office three days a week.
BigTime is rebuilding how customer success works. The Relationship Manager is the commercial owner of a book of BigTime accounts. The Relationship Manager owns a book of BigTime accounts, including quota, NRR, and…
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