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Company Overview: Based in Silicon Valley, Bridgepointe was founded in 2002 on the principle that businesses need a strategic partner and advocate when procuring, implementing, and maintaining technology services and…
Company Overview: Based in Silicon Valley, Bridgepointe was founded in 2002 on the principle that businesses need a strategic partner and advocate when procuring, implementing, and maintaining IT services and…
Coordinates transactional IT service projects as the client's representative, applying project management methodologies in a CRM to track tasks, hold carriers and vendors accountable, deliver milestone updates and status reports, and hand off completed projects. Requires 3+ years in project coordination; remote US-based role.
Remote (US, MST/PST preferred) pre-sales solutions engineer at IT advisory firm Bridgepointe: qualifying opportunities and leading discovery and scoping for UCaaS, CCaaS, CX, AI, and BPO deals, then writing proposals, presenting to clients, and logging findings in Salesforce. Requires 7+ years enterprise sales experience in contact center/UC tech; $140k-$170k base plus variable.
Remote, customer-facing project manager who coordinates telecom service orders and circuit implementations for clients — driving vendor coordination, provisioning timelines, escalations, and documentation. Requires deep telecom/network knowledge (DIA, broadband, SIP, SD-WAN) and advanced Excel skills. Pays $80,000–$120,000.
COMPANY OVERVIEW Based in Silicon Valley, Bridgepointe was founded in 2002 on the principle that businesses need a strategic partner and advocate when procuring, implementing, and maintaining IT services and…
Senior, customer-facing escalation engineer for the NICE CXone CCaaS platform at Bridgepointe Technologies, an IT services advisory firm. Day to day: owning complex enterprise escalations, troubleshooting SIP/routing, APIs and call flows, leading ACD/IVR design, and mentoring support engineers.
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