CarMax
CarMax is the largest retailer of used cars in the United States, known for its innovative, transparent car-buying experience and exceptional customer service.
Company facts
- Founded
- 1993
- Headquarters
- United States
- CEO
- Bill Nash
About
What started in 1993 as a side business of Circuit City has grown into CarMax, the nation's largest retailer of used cars. Founded with the mission to deliver a transparent, hassle-free car buying experience, CarMax revolutionized the auto industry by introducing the industry-changing 'no-haggle' pricing model. This innovative approach eliminated the stress and anxiety often associated with car buying, ensuring customers could shop and choose their next vehicle in a straightforward, honest manner. Over the years, CarMax has expanded significantly, now operating over 240 stores across 41 states and employing more than 30,000 associates. Our commitment to integrity and innovation remains the bedrock of our business practices. We strive to empower our customers by providing them with the choice to buy their cars online, in person, or through a combination of both methods. With features like 24-hour test drives and a robust online inventory, customers can research and find the right vehicle for their needs. As we celebrate over 20 years on the FORTUNE 100 Best Companies to Work For list, our focus on creating a positive culture for our associates has been pivotal in attracting talent and ensuring exceptional service for our customers.