Technical Support Engineer at CIB Group, an AI-driven document management software company. Handles 1st–3rd level support requests as the central technical contact, acts as product expert, and works with developers on improvements. Requires fluent German and IT experience; hybrid work with a ~6-month in-person onboarding (no remote onboarding).
Provides technical support for CIB's document management product: handling demanding customer support cases, preparing customer-specific offers, and continuously improving product quality and processes. Requires completed IT-related training/studies, initial DMS/DLM/BPM experience, and B2+ German and/or English.
Connect over MCP — free, no account needed to search.