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About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered…
Work Location: Indianapolis, IN (Remote) Work Hours: Monday - Friday, 8:00 am - 5:00 pm EST Keywords Studios is hiring for our pharmaceutical client for a Data Steward . This role focuses on providing comprehensive…
About the company Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and…
Keywords Studios recherche un chef d'équipe en automatisation QA pour soutenir les efforts d’automatisation de WB Games auprès des équipes de projets console et mobile. Ce rôle hybride combine leadership quotidien,…
L’analyste en intégrité compétitive soutient les équipes d’Assurance qualité et de Développement en identifiant, enquêtant, reproduisant et contribuant à l’atténuation des vulnérabilités, modifications non autorisées…
À propos du rôle Keywords Studios recherche un analyste en automatisation QA pour concevoir, développer et soutenir des scripts d’automatisation, des outils, des rapports et des flux de validation qui améliorent…
The Head of Facilities and Administration – Philippines & Japan is an on-the-ground operational execution and site-management role. This position combines hands-on office administration for our primary hubs in…
About the Role We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support…
Our global footprint across Asia, Oceania, Europe, and the Americas enables us to run 24-hour follow-the-sun workflows, our professional translators and game developers continue to work on your project around the…
Company Overview Helpshift is a Keywords Studios company and an AI-first customer service platform used by some of the world’s largest games, digital entertainment, and consumer technology companies. It helps…
1. People Leadership & Team Management Lead, mentor, and develop a team of Technical Support Engineers. Establish clear goals, expectations, KPIs, and performance standards. Conduct regular 1:1s, performance…
Job Summary: We are looking for an Implementation Specialist - II to join our Professional Services team based in Pune, Maharashtra. You will be part of a team of engineers and implementation specialists who build…
Keywords Studios is a leading global provider of technical and creative services to the video game and entertainment industries. With a network of over 70 studios across 26 countries, we partner with the world's…
About the Role We are seeking a highly empathetic and analytical Senior UX Researcher to join our growing design team. In this pivotal role, you will champion the voice of the user, uncover deep insights into their…
We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and…
At Keywords Studios, we are using our passion for games, technology and media to create a global services platform for the video games and entertainment industries. Our aim is to become the “go to” provider of…
Key Responsibilities Identify, qualify and convert new business opportunities with named frontier AI labs, physical AI and robotics customers, and enterprise AI buyers across China, building and managing a robust…
About Us Helpshift - A Keywords Studio, bridges the disconnect between conventional customer service channels — such as email and phone support — and a growing consumer base that does more on mobile phones and has a…
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