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About the team: You will be part of the AI team responsible for building next-generation AI capabilities at Helpshift. The team works on: AI Agents for automated issue resolution User Intent Detection AI-Powered…
Keywords Studios recherche un chef d'équipe en automatisation QA pour soutenir les efforts d’automatisation de WB Games auprès des équipes de projets console et mobile. Ce rôle hybride combine leadership quotidien,…
L’analyste en intégrité compétitive soutient les équipes d’Assurance qualité et de Développement en identifiant, enquêtant, reproduisant et contribuant à l’atténuation des vulnérabilités, modifications non autorisées…
À propos du rôle Keywords Studios recherche un analyste en automatisation QA pour concevoir, développer et soutenir des scripts d’automatisation, des outils, des rapports et des flux de validation qui améliorent…
About the Team The Developer Productivity (DevX) team builds and maintains the tools, platforms, and infrastructure that help Helpshift engineers reliably build, test, deploy, and release products. We work across…
About the Role We are looking for a Backend AI Engineer to join our AI engineering team and help build and scale backend systems that power AI Agents for the gaming industry, handling millions of customer support…
Our global footprint across Asia, Oceania, Europe, and the Americas enables us to run 24-hour follow-the-sun workflows, our professional translators and game developers continue to work on your project around the…
Company Overview Helpshift is a Keywords Studios company and an AI-first customer service platform used by some of the world’s largest games, digital entertainment, and consumer technology companies. It helps…
Contract role at Keywords Studios (Coconut Lizard) in Singapore supporting an unannounced AAA game: a generalist engineer providing front-line technical support to developers — investigating build/code issues, unblocking teams, applying fixes, and testing/debugging features — using C++, C#, Perforce, and engines like Unreal or Unity.
1. People Leadership & Team Management Lead, mentor, and develop a team of Technical Support Engineers. Establish clear goals, expectations, KPIs, and performance standards. Conduct regular 1:1s, performance…
Job Summary: We are looking for an Implementation Specialist - II to join our Professional Services team based in Pune, Maharashtra. You will be part of a team of engineers and implementation specialists who build…
[English, French to follow] GameSim is a game development studio that partners with clients to build games across PC/console and a range of art styles. We care about craftsmanship, collaboration, and shipping work…
At Keywords Studios, we are using our passion for games, technology and media to create a global services platform for the video games and entertainment industries. Our aim is to become the “go to” provider of…
We are on a mission to rid the world of bad customer service by “mobilizing” the way help is delivered. Today’s consumers want an always-available customer service experience that leaves them feeling valued and…
At Keywords , we are using our passion for games, technology and media to create a global services platform for video games and beyond. Our aim is to become the “go to” provider of technical services. We enable leading…
EN (FR to follow) GameSim is a game development studio that partners with clients to build games across PC/console and a range of art styles. We care about craftsmanship, collaboration, and shipping work we’re proud to…
Responsibilities: Design, implement, and maintain secure CI/CD pipelines for automating deployment, configuration, and testing processes. Own Helpshift production services and ensure complete monitoring coverage,…
Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million…
Job title: Software Engineering II - Developer Productivity Location - Pune (Hybrid) About the team: We create and maintain tools (software and systems) used by many teams for critical workloads to help them reliably…
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