Cognizance Technologies — 3 open jobs

3 jobs

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Cognizance Technologies

5 days ago

Helpdesk Specialist - Mid-Level

New North AmericaMiddle

United States

Mid-level helpdesk specialist providing Tier 0–2 support for FDA applications and services at a Silver Spring, MD site: handling ticket intake, triage, and escalations in ServiceNow, troubleshooting accounts, access, and connectivity, and maintaining knowledge documentation while coordinating with FDA technical teams.

Accessibility Automation Data Quality Help Desk ITIL +8 skills

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Cognizance Technologies

5 days ago

Project Coordinator III - Compliance and Data Analysis for Cosmetic Safety

New North America

United States

Administrative/project coordination role supporting the FDA's Office of Cosmetics and Colors: tracking incoming work items, scheduling and documenting meetings, routing correspondence, and maintaining records in agency IT systems (SharePoint, Nexus, Qdocs). Core tools are Microsoft Office; based on-site in Silver Spring.

SharePoint

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Cognizance Technologies

2 months ago

Business Analyst

North America

United States

Senior Business Analyst / Agile Project Coordinator (≈8 years' experience) who gathers and documents business requirements, writes user stories, facilitates Scrum ceremonies, and tracks schedules, risks, and dependencies across cross-functional teams — ideally with digital publishing and content management workflow experience.

Acceptance Criteria Accessibility Agile Automation Azure +9 skills

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