Community and Economic Development Association
Open positions
1 job
4 views 3 weeks ago
Quality Assurance Specialist
Open 18d North America
United States
Chicago, ILA Quality Assurance Specialist at CEDA, a nonprofit fighting poverty, conducts audits, process reviews, and compliance checks across programs and call centers, while writing and maintaining SOPs and driving process-improvement projects. It's operational/process QA rather than software testing, relying mainly on Microsoft Office tools.
Process Improvement Root Cause Analysis SharePoint