IT Support Engineer on Comscore's global IT Services & Support team in Pune: resolves JIRA Service Management tickets end-to-end, handles identity/access provisioning in Okta, Active Directory and Microsoft 365, endpoint recovery (BitLocker, KACE, Automox, CrowdStrike), and Pune-office hardware/onboarding, in a follow-the-sun model with US, EMEA and APAC teams.
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