Convergence Networks

4 weeks ago

Service Desk Administrator 2

Open 27d North America

Active Directory Cloud Firewall Help Desk iOS +4 skills

Level 2 IT help desk role at a managed services provider: answer high volumes of client calls and emails, troubleshoot and resolve tickets covering networks, servers, and workstations, and escalate complex issues to system or network administrators. Core stack includes Windows, Office 365, Active Directory, Group Policy, and ticketing/RMM tools.

4 weeks ago

Systems Administrator 2

Open 27d North America

Active Directory Azure Azure AD Cloud Firewall +6 skills

Tier 2 systems administrator at a managed services provider, acting as the escalation point for service desk staff — resolving client IT tickets covering Windows servers, Microsoft 365/Azure, networking, VPNs, and backups, plus documentation, on-call rotation, and overflow phone support.

last month

Human Resources Coordinator

Open 32d North America

Canada

Department : Human Resources Report to: Director of HR Location: Winnipeg, Manitoba, Canada WHAT DO OUR HR COORDINATORS DO? Support full-cycle talent acquisition activities, including job postings, candidate sourcing,…

Active Directory Azure Cloud Firewall Help Desk +5 skills

last month

Service Desk Administrator 1

Open 38d North America

Canada

Tier 1 help desk role at a managed services provider in Ottawa: answering a high volume of client calls and emails, diagnosing and resolving tickets covering networks, servers, Windows workstations, and Microsoft 365, and escalating complex issues. Requires 2+ years of help desk experience.

Open 48d North AmericaContract

2 months ago

Account Manager 2

Canada

ACCOUNT MANAGER BUSINESS SERVICES WINNIPEG, MB, CANADA We are seeking a passionate, technical and experienced Account Manager to join our team and play a crucial role in ensuring the success and satisfaction of our…

Customer Retention Cybersecurity

2 months ago

Customer Onboarding Specialist

Open 48d North America

AI Automation Cloud Customer Onboarding Service Desk +2 skills

CUSTOMER ONBOARDING SPECIALIST Lansing, MI, USA Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping Clients leverage…

2 months ago

Solutions Architect

Open 48d North America

Azure Azure AD Cisco Cloud Cloud Native +3 skills

SOLUTIONS ARCHITECT PROFESSIONAL SERVICES | LEVEL 3 PROJECTS Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients…