ConverseNow.ai

About

ConverseNow was founded in 2018 with a mission to reshape the dining experience in restaurants through the power of voice automation. Co-founders Vinay Shukla and Rahul Aggarwal, both seasoned engineers with extensive backgrounds in technology and the restaurant industry, sought to harness artificial intelligence to streamline the complexities of taking orders. Their innovative platform has since evolved to become a crucial solution for restaurants battling labor shortages, customer service challenges, and operational inefficiencies. The company has established itself firmly in the quick-service restaurant (QSR) sector, currently servicing over 1,200 locations across 43 states, thus helping restaurant staff by automating the order-taking process across various channels, including drive-thru and phone orders. ConverseNow's AI-powered technology ensures that each order is processed with remarkable accuracy, reducing wait times and enhancing guest satisfaction. Recognized for its exceptional features, the system adapts to restaurants' specific needs and seamlessly integrates with existing point-of-sale (POS) systems, enriching the overall customer interaction while allowing staff to focus on essential tasks like food preparation and customer engagement.