Creative ITC
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3 jobs
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Service Desk L2
Open 28d On-siteAPAC
India
POSITION SUMMARY You will be part of our UK’s multidisciplinary technical services team and will be responding to a variety of incidents and service requests across End User Support, Storage, Network, Virtualisation,…
Active Directory Azure Ccna Cloud Customer Onboarding +7 skills
11 views 2 months ago
Service Desk Manager - L3
Open 48d HybridUK
United Kingdom
POSITION SUMMARY The L3 Support Manager is responsible for leading the highest level of technical support within the Managed Services function, ensuring the effective resolution of complex incidents, major problems,…
Active Directory Automation Azure Ccna Cloud +12 skills
12 views 2 months ago
Service Delivery Manager
Open 55d HybridNorth America, UK
POSITION SUMMARY Principal purpose or function of the position. The Service Delivery Manager (SDM) ensures the organisation delivers against contracted service obligations defined in the signed service agreement.…
ITIL Root Cause Analysis Service Desk Stakeholder Management