Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions



Senior Software Engineer, Backend (AI Agent)
Build and optimize scalable backend systems powering Cresta’s AI Agents, focusing on reliability, performance, and integration with cloud-native technologies like Kubernetes and gRPC.



Senior Software Engineer, Backend (AI Agent Integrations)
Build backend systems that integrate AI agents with contact-center platforms, enabling real-time conversations, seamless AI-to-human handoffs, and enterprise-grade orchestration.



Senior Software Engineer, Backend (AI Agent Runtime)
Build and operate the low-latency runtime that powers real-time AI agents, handling stateful session management, LLM streaming, and distributed systems challenges in Python and Go.



Senior Software Engineer, Backend (Berlin)
Build and scale Cresta’s backend services and data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to power real-time AI-driven customer insights and engagement.



Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.



Senior Software Engineer, Backend (Cluj)
Build and improve Cresta’s AI-powered customer-experience platform, focusing on scalable backend services handling real-time streaming data and low-latency APIs.



Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.



Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.



Staff Software Engineer, Backend
Lead the architecture of scalable backend systems powering Cresta’s AI platform, enabling real-time AI agents and enterprise integrations for customer experience.



Staff Software Engineer, Backend (Bucharest)
Build and scale a customer-data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to deliver real-time insights and drive AI-powered customer engagement.