Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions



Machine Learning Engineering Intern
Build and deploy AI models for contact-center agents, focusing on real-time knowledge retrieval and generative responses using Python and deep learning frameworks.



Senior Machine Learning Engineer
Build and deploy LLM-powered AI agents and real-time augmentation systems for contact centers using RAG, multi-agent orchestration, and evaluation frameworks.



Senior Machine Learning Engineer
Build and deploy next-gen AI agents and real-time agent-assist systems using LLMs, RAG, and multi-step workflows to power customer-experience platforms for enterprises like United Airlines and Marriott.



Staff Machine Learning Engineer
Build and lead next-gen agentic AI systems at a Stanford-born AI company, designing scalable LLM workflows, robust evaluation frameworks, and real-time agent augmentation for enterprise contact centers.