Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
AI Quality Assurance Intern
Test and refine Cresta’s AI agents and Agent Assist systems by evaluating intent recognition, conversation quality, and model outputs to ensure accuracy and safety.
Infrastructure Engineer/SRE
Design and maintain Kubernetes-based infrastructure, CI/CD pipelines, and ML tooling to ensure reliable, secure, and scalable AI platform operations.
Machine Learning Engineering Intern
Build and deploy AI models for contact-center agents, focusing on real-time knowledge retrieval and generative responses using Python and deep learning frameworks.
Product Design Intern for AI and Human Agents Platform
Design intern creating UX for Cresta’s AI-human agent platform, blending conversation intelligence and generative AI workflows for contact centers.
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Machine Learning Engineer
Build and deploy next-gen AI agents and real-time agent-assist systems using LLMs, RAG, and multi-step workflows to power customer-experience platforms for enterprises like United Airlines and Marriott.
Senior Software Engineer, Backend (AI Agent Integrations)
Build backend systems that integrate AI agents with contact-center platforms, enabling real-time conversations, seamless AI-to-human handoffs, and enterprise-grade orchestration.
Senior Software Engineer, Backend (AI Agent Runtime)
Build and operate the low-latency runtime that powers real-time AI agents, handling stateful session management, LLM streaming, and distributed systems challenges in Python and Go.
Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.
Senior Windows Native Application Engineer (Screen Recording)
Build native desktop screen-capture and analytics systems for QA, compliance, and workflow automation using OS-level APIs and low-level systems programming.
Senior Software Engineer, Frontend (Platform)
Build and maintain Cresta’s frontend platform, designing reusable components and architecture for AI-driven customer-experience products using React or Angular.
Software Engineer Intern
Build real-time AI systems that power live customer interactions in contact centers, combining LLMs, backend services, and user-facing apps to improve efficiency and revenue.
Staff Software Engineer, Backend
Lead the architecture of scalable backend systems powering Cresta’s AI platform, enabling real-time AI agents and enterprise integrations for customer experience.
Senior Mobile Software Engineer - Android & iOS
Senior Mobile Software Engineer at Cresta, an AI customer-experience platform company, joining the Platform Frontend team to extend the product beyond web/desktop into native and hybrid mobile apps, including building headful and headless mobile SDKs for Android and iOS. Core tech: Kotlin/Java, Swift, and optionally React Native/Flutter/Ionic.