Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Principal Solutions Engineer, West
Partnering with sales, you guide enterprise customers through discovery, demos, and proof-of-value of Cresta's AI contact-center platform — LLM/SLM-based virtual agents, real-time agent assist, and conversation intelligence — requiring deep telephony/CCaaS expertise. Remote role based on the US West Coast.
Solutions Engineer, AI Agent (Enterprise)
Designs and demonstrates AI-powered customer service agents for enterprises, guiding technical discovery and high-stakes demos to drive sales of Cresta's unified AI platform.
Sales Enablement Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Revenue Analytics Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Solutions Architect
Design and implement AI-powered customer-experience solutions for enterprises, integrating Cresta’s platform with contact centers, CRMs, and cloud services while guiding customers from pre-sales to post-sales.
Senior Technical Product Marketing Manager, AI Agent
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
AI Deployment Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
AI Success Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Embedded AI Expert
Embedded AI Expert configures and maintains Cresta's self-service AI product for customers, analyzes contact center conversations, and provides insights and mentorship to drive customer success.
Customer Strategy Director
Drive AI-powered contact center transformation for Fortune 500 clients by advising executives on strategy, change management, and platform adoption to turn AI anxiety into measurable business outcomes.
Director, Enterprise Sales, West
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Enterprise Account Executive
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Forward Deployed Product Manager, AI Agent
Leads end-to-end development of AI agents for customer experience platforms, owning deployment, optimization, and customer outcomes while collaborating with engineers and stakeholders to design and iterate on AI-driven solutions.
AI Engineer, GTM
Build AI-powered systems to automate and optimize sales workflows, prioritize high-value accounts, and streamline deal execution for Cresta’s AI-driven customer experience platform.
Partner Success Director
Drive Cresta’s partner ecosystem by enabling ISV/SI/BPO partners to sell and deliver AI-powered contact-center solutions, aligning joint GTM strategies and measuring partner success.
Principal Partner Solutions Consultant
You’ll advise Cresta’s partners on deploying its AI-powered contact-center platform, crafting demos and presentations that turn technical features into revenue-driving outcomes for joint customers.
Sales Development Representative, San Francisco
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…