Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions



Senior Software Engineer, Backend (AI Agent Runtime)
Build and operate the low-latency runtime that powers real-time AI agents, handling stateful session management, LLM streaming, and distributed systems challenges in Python and Go.



Senior Software Engineer, Backend (Berlin)
Build and scale Cresta’s backend services and data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to power real-time AI-driven customer insights and engagement.



Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.



Senior Software Engineer, Backend (Cluj)
Build and improve Cresta’s AI-powered customer-experience platform, focusing on scalable backend services handling real-time streaming data and low-latency APIs.



Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.



Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.



Senior Windows Native Application Engineer (Screen Recording)
Build native desktop screen-capture and analytics systems for QA, compliance, and workflow automation using OS-level APIs and low-level systems programming.



Senior Software Engineer, Frontend (Platform)
Build and maintain Cresta’s frontend platform, designing reusable components and architecture for AI-driven customer-experience products using React or Angular.



Software Engineer Intern
Build real-time AI systems that power live customer interactions in contact centers, combining LLMs, backend services, and user-facing apps to improve efficiency and revenue.



Software Engineer in Test (Berlin)
Build and maintain automated tests for Cresta’s AI-driven customer-experience platform using Playwright (TypeScript), ensuring reliability and scalability of new features.



Staff Machine Learning Engineer
Build and lead next-gen agentic AI systems at a Stanford-born AI company, designing scalable LLM workflows, robust evaluation frameworks, and real-time agent augmentation for enterprise contact centers.



Staff Software Engineer, Backend
Lead the architecture of scalable backend systems powering Cresta’s AI platform, enabling real-time AI agents and enterprise integrations for customer experience.



Staff Software Engineer, Backend (Bucharest)
Build and scale a customer-data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to deliver real-time insights and drive AI-powered customer engagement.



Strategic Sales Director, Australia
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Strategic Sales Director, East
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Strategic Sales Director, EMEA
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



VP of Partnerships, EMEA
Lead EMEA partnerships strategy for Cresta’s AI customer-experience platform, forging reseller, SI, and BPO alliances to drive revenue and enterprise adoption.



AI Deployment Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Senior Communications Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Enterprise Account Executive, Iberia
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…