Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Senior Technical Product Marketing Manager, AI Agent
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Forward Deployed Engineer (AI Agent) - Germany
Build and deploy AI agents that integrate with enterprise systems, optimize performance, and guide customers through Cresta’s AI platform using Python, Go, and LLM frameworks.
Senior Infrastructure Engineer/SRE
Build and maintain Cresta’s multi-cloud Kubernetes infrastructure, CI/CD pipelines, and ML ops tooling to ensure reliable, secure AI platform operations.
Senior Machine Learning Engineer
Build and deploy LLM-powered AI agents and real-time augmentation systems for contact centers using RAG, multi-agent orchestration, and evaluation frameworks.
Senior Machine Learning Engineer
Build and deploy next-gen AI agents and real-time agent-assist systems using LLMs, RAG, and multi-step workflows to power customer-experience platforms for enterprises like United Airlines and Marriott.
Senior Product Designer, AI Builders
Designs the end-to-end builder experience at Cresta that lets contact center teams — from developers to business operators — create, evaluate, and deploy AI agents and workflows. The role blends product/UX design, prototyping, and user research, using Figma plus AI-native tools like Claude Code, Cursor, and MCP.
Senior Software Engineer, Backend (AI Agent)
Build and optimize scalable backend systems powering Cresta’s AI Agents, focusing on reliability, performance, and integration with cloud-native technologies like Kubernetes and gRPC.
Senior Software Engineer, Backend (AI Agent Integrations)
Build backend systems that integrate AI agents with contact-center platforms, enabling real-time conversations, seamless AI-to-human handoffs, and enterprise-grade orchestration.
Senior Software Engineer, Backend (AI Agent Runtime)
Build and operate the low-latency runtime that powers real-time AI agents, handling stateful session management, LLM streaming, and distributed systems challenges in Python and Go.
Senior Software Engineer, Backend (Berlin)
Build and scale Cresta’s backend services and data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to power real-time AI-driven customer insights and engagement.
Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.
Senior Software Engineer, Backend (Cluj)
Build and improve Cresta’s AI-powered customer-experience platform, focusing on scalable backend services handling real-time streaming data and low-latency APIs.
Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.
Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.