Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Senior Partner AI Enablement Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
GTM Strategy & Operations Manager, EMEA
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Principal Solutions Engineer, West
Partnering with sales, you guide enterprise customers through discovery, demos, and proof-of-value of Cresta's AI contact-center platform — LLM/SLM-based virtual agents, real-time agent assist, and conversation intelligence — requiring deep telephony/CCaaS expertise. Remote role based on the US West Coast.
Sales Development Representative, APAC
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Solutions Engineer, AI Agent (Enterprise)
Designs and demonstrates AI-powered customer service agents for enterprises, guiding technical discovery and high-stakes demos to drive sales of Cresta's unified AI platform.
Sales Enablement Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Revenue Analytics Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
EMEA Marketing Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Solutions Architect
Design and implement AI-powered customer-experience solutions for enterprises, integrating Cresta’s platform with contact centers, CRMs, and cloud services while guiding customers from pre-sales to post-sales.
Senior Technical Product Marketing Manager, AI Agent
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Product Marketing Manager, Vertical Solutions
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Senior Product Marketing Manager, Healthcare
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
AI Deployment Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
AI Quality Assurance Intern
Test and refine Cresta’s AI agents and Agent Assist systems by evaluating intent recognition, conversation quality, and model outputs to ensure accuracy and safety.
AI Success Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Conversational Design, Demo Engineer
Design and demo AI-driven conversational experiences for contact centers, building synthetic conversations and analytics to showcase Cresta’s platform to prospects and customers.
Embedded AI Expert
Embedded AI Expert configures and maintains Cresta's self-service AI product for customers, analyzes contact center conversations, and provides insights and mentorship to drive customer success.
Customer Strategy Director
Drive AI-powered contact center transformation for Fortune 500 clients by advising executives on strategy, change management, and platform adoption to turn AI anxiety into measurable business outcomes.
Director, Enterprise Sales, West
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Enterprise Account Executive
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…