Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Solutions Engineer, AI Agent (Enterprise)
Designs and demonstrates AI-powered customer service agents for enterprises, guiding technical discovery and high-stakes demos to drive sales of Cresta's unified AI platform.
Solutions Architect
Design and implement AI-powered customer-experience solutions for enterprises, integrating Cresta’s platform with contact centers, CRMs, and cloud services while guiding customers from pre-sales to post-sales.
Senior Technical Product Marketing Manager, AI Agent
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
AI Engineer, GTM
Build AI-powered systems to automate and optimize sales workflows, prioritize high-value accounts, and streamline deal execution for Cresta’s AI-driven customer experience platform.
Product Design Intern for AI and Human Agents Platform
Design intern creating UX for Cresta’s AI-human agent platform, blending conversation intelligence and generative AI workflows for contact centers.
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Forward Deployed Engineer (AI Agent)
Build and deploy AI agents using LLMs and agent frameworks, integrate them with enterprise systems, and guide customers through high-impact deployments.
Senior Forward Deployed Engineer (AI Agent) - Germany
Build and deploy AI agents that integrate with enterprise systems, optimize performance, and guide customers through Cresta’s AI platform using Python, Go, and LLM frameworks.
Senior Software Engineer, Backend (AI Agent)
Build and optimize scalable backend systems powering Cresta’s AI Agents, focusing on reliability, performance, and integration with cloud-native technologies like Kubernetes and gRPC.
Senior Software Engineer, Backend (AI Agent Integrations)
Build backend systems that integrate AI agents with contact-center platforms, enabling real-time conversations, seamless AI-to-human handoffs, and enterprise-grade orchestration.
Senior Software Engineer, Backend (Berlin)
Build and scale Cresta’s backend services and data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to power real-time AI-driven customer insights and engagement.
Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.
Senior Software Engineer, Backend (Cluj)
Build and improve Cresta’s AI-powered customer-experience platform, focusing on scalable backend services handling real-time streaming data and low-latency APIs.
Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.
Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.
Senior Windows Native Application Engineer (Screen Recording)
Build native desktop screen-capture and analytics systems for QA, compliance, and workflow automation using OS-level APIs and low-level systems programming.
Software Engineer Intern
Build real-time AI systems that power live customer interactions in contact centers, combining LLMs, backend services, and user-facing apps to improve efficiency and revenue.
Staff Software Engineer, Backend
Lead the architecture of scalable backend systems powering Cresta’s AI platform, enabling real-time AI agents and enterprise integrations for customer experience.
Staff Software Engineer, Backend (Bucharest)
Build and scale a customer-data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to deliver real-time insights and drive AI-powered customer engagement.