Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions
Principal Solutions Engineer, West
Partnering with sales, you guide enterprise customers through discovery, demos, and proof-of-value of Cresta's AI contact-center platform — LLM/SLM-based virtual agents, real-time agent assist, and conversation intelligence — requiring deep telephony/CCaaS expertise. Remote role based on the US West Coast.
Solutions Engineer, AI Agent (Enterprise)
Designs and demonstrates AI-powered customer service agents for enterprises, guiding technical discovery and high-stakes demos to drive sales of Cresta's unified AI platform.
Revenue Analytics Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Solutions Architect
Design and implement AI-powered customer-experience solutions for enterprises, integrating Cresta’s platform with contact centers, CRMs, and cloud services while guiding customers from pre-sales to post-sales.
Conversational Design, Demo Engineer
Design and demo AI-driven conversational experiences for contact centers, building synthetic conversations and analytics to showcase Cresta’s platform to prospects and customers.
Forward Deployed Product Manager, AI Agent
Leads end-to-end development of AI agents for customer experience platforms, owning deployment, optimization, and customer outcomes while collaborating with engineers and stakeholders to design and iterate on AI-driven solutions.
Forward Deployed Product Manager - AI Agent (EMEA)
Build, deploy, and optimize AI agents for enterprise customers, owning outcomes from scoping to post-launch optimization while partnering with cross-functional teams.
AI Engineer, GTM
Build AI-powered systems to automate and optimize sales workflows, prioritize high-value accounts, and streamline deal execution for Cresta’s AI-driven customer experience platform.
Infrastructure Engineer/SRE
Design and maintain Kubernetes-based infrastructure, CI/CD pipelines, and ML tooling to ensure reliable, secure, and scalable AI platform operations.
Senior Infrastructure Engineer/SRE
Build and maintain Cresta’s multi-cloud Kubernetes infrastructure, CI/CD pipelines, and ML ops tooling to ensure reliable, secure AI platform operations.
Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.
Senior Software Engineer, Backend (Taiwan)
Build and maintain scalable backend services and APIs in Go and Python that power Cresta’s AI-driven customer engagement platform, integrating real-time agent augmentation and conversation intelligence.
Software Engineer Intern
Build real-time AI systems that power live customer interactions in contact centers, combining LLMs, backend services, and user-facing apps to improve efficiency and revenue.
Software Engineer in Test (Berlin)
Build and maintain automated tests for Cresta’s AI-driven customer-experience platform using Playwright (TypeScript), ensuring reliability and scalability of new features.
Growth Marketing Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…