Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions



GTM Strategy & Operations Manager, EMEA
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
Principal Solutions Engineer, West
Partnering with sales, you guide enterprise customers through discovery, demos, and proof-of-value of Cresta's AI contact-center platform — LLM/SLM-based virtual agents, real-time agent assist, and conversation intelligence — requiring deep telephony/CCaaS expertise. Remote role based on the US West Coast.



Revenue Analytics Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…
EMEA Marketing Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



AI Deployment Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



AI Success Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Embedded AI Expert
Embedded AI Expert configures and maintains Cresta's self-service AI product for customers, analyzes contact center conversations, and provides insights and mentorship to drive customer success.



Enterprise Account Executive
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Enterprise Account Executive, APAC
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Forward Deployed Product Manager, AI Agent
Leads end-to-end development of AI agents for customer experience platforms, owning deployment, optimization, and customer outcomes while collaborating with engineers and stakeholders to design and iterate on AI-driven solutions.



Forward Deployed Product Manager - AI Agent (EMEA)
Build, deploy, and optimize AI agents for enterprise customers, owning outcomes from scoping to post-launch optimization while partnering with cross-functional teams.



Partner Success Director
Drive Cresta’s partner ecosystem by enabling ISV/SI/BPO partners to sell and deliver AI-powered contact-center solutions, aligning joint GTM strategies and measuring partner success.



Principal Partner Solutions Consultant
You’ll advise Cresta’s partners on deploying its AI-powered contact-center platform, crafting demos and presentations that turn technical features into revenue-driving outcomes for joint customers.



Software Engineer in Test (Berlin)
Build and maintain automated tests for Cresta’s AI-driven customer-experience platform using Playwright (TypeScript), ensuring reliability and scalability of new features.



Strategic Sales Director, Australia
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Strategic Sales Director, East
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Strategic Sales Director, EMEA
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



VP of Partnerships, EMEA
Lead EMEA partnerships strategy for Cresta’s AI customer-experience platform, forging reseller, SI, and BPO alliances to drive revenue and enterprise adoption.



AI Deployment Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Enterprise Account Executive, Iberia
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…