Cresta
Real-time AI intelligence and automation for contact centers.
Company facts
- Founded
- 2017
- Employees
- 593
- Headquarters
- United States
- Type
- Private
- Funding
- Series D · $125M · 2024
Open positions



Senior Technical Product Marketing Manager, AI Agent
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Machine Learning Engineering Intern
Build and deploy AI models for contact-center agents, focusing on real-time knowledge retrieval and generative responses using Python and deep learning frameworks.



Sales Development Representative, San Francisco
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Senior Software Engineer, Backend (Bucharest)
Build and scale Cresta’s real-time voice infrastructure and AI-powered backend services in Go, integrating SIP/WebRTC and multilingual pipelines for enterprise contact centers.



Senior Software Engineer, Backend (Cluj)
Build and improve Cresta’s AI-powered customer-experience platform, focusing on scalable backend services handling real-time streaming data and low-latency APIs.



Senior Software Engineer, Backend - Platform Team
Build and maintain backend systems for Cresta’s AI-powered customer experience platform, focusing on agent-assist integrations, authentication, and enterprise-grade security for real-time communication.



Senior Windows Native Application Engineer (Screen Recording)
Build native desktop screen-capture and analytics systems for QA, compliance, and workflow automation using OS-level APIs and low-level systems programming.



Senior Software Engineer, Frontend (Platform)
Build and maintain Cresta’s frontend platform, designing reusable components and architecture for AI-driven customer-experience products using React or Angular.



Staff Software Engineer, Backend (Bucharest)
Build and scale a customer-data platform using Python/Go, Postgres, ClickHouse, and Elasticsearch to deliver real-time insights and drive AI-powered customer engagement.



Senior Communications Manager
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…



Sales Development Manager - East
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation,…