DecisionPoint | Cortek
Open positions
Desktop Support Specialist - Intermediate
Overview DecisionPoint seeks an Intermediate Desktop Support Specialist to provide onsite customer support for Global Information Technology Support Services supporting the Military Surface Deployment and Distribution…
Desktop Support Specialist - Senior
Overview DecisionPoint seeks a Desktop Support Specialist - Senior to provide advanced onsite desktop, executive, and mission IT support for SDDC G6. This position supports senior-level users, HQ SDDC staff, and…
Help Desk Support Service Specialist - Intermediate
Overview DecisionPoint seeks a Help Desk Support Service Specialist - Intermediate to provide onsite customer support at SDDC installation, brigade, battalion, or detachment-level locations under the GITSS program.…
Help Desk - Intermediate Support Web
Overview DecisionPoint seeks a Help Desk - Intermediate Support Web specialist to provide customer support for SDDC web, SharePoint, and collaboration users under the GITSS program. This position bridges service desk…
Service Desk Team Lead (Day Shift)
Overview DecisionPoint is seeking an experienced Service Desk Team Lead to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Technology Operations Center (TOC)…
Service Desk Lead
Overview DecisionPoint seeks a Senior Service Desk Lead to oversee enterprise help desk operations supporting a large federal and DoD-aligned mission environment. This role ensures daily operational excellence across…
Shift Supervisor (IT Service Desk)
Overview DecisionPoint seeks multiple IT Shift Supervisors to oversee Tier 1 and Tier 2 service desk operations in support of a large federal and DoD-aligned mission environment. These roles manage daily queue…
Help Desk Support Technician
Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of…
Service Desk Specialist – Level II (Tier 1)
Overview DecisionPoint seeks multiple Help Desk Specialists – Level II (Tier 1) to support daily IT operations for a large federal and DoD-aligned mission environment. These roles resolve advanced Tier 1 incidents,…
Database and Application Support Engineer (Senior)
Overview DecisionPoint seeks a Senior Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the…
Database and Application Support Engineer (Journeyman)
Overview DecisionPoint seeks a Journeyman Database and Application Support Engineer to support database availability, application operations, service restoration, component upgrades, and recovery validation for the…
Tier 1/2 Service Desk Analyst (Senior)
Overview DecisionPoint seeks two Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program. These positions receive and assess incidents and service…
Tier 1/2 Service Desk Analyst (Journeyman)
Overview DecisionPoint seeks two Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program. These positions receive incidents and service requests, resolve approved…
Service Desk Lead (Senior)
Overview DecisionPoint seeks a Service Desk Lead to manage daily service-desk operations for the USMEPCOM ENLIST program. This position oversees ticket queues, staffing schedules, escalations, VIP support, service…