Délégation Interministérielle à l'Hébergement et à l'Accès au Logement (DIHAL)

Délégation Interministérielle à l'Hébergement et à l'Accès au Logement (DIHAL)

yesterday

Chargé de la relation utilisateurs du SI SIAO

User-relations and support role for SI SIAO, the French government's digital system coordinating shelter and adapted-housing pathways for homeless households. Day to day: answering user requests, qualifying and relaying incidents, gathering feedback, maintaining the knowledge base, and driving continuous improvement with product and technical teams.