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Despite the 'devops engineer' title, the posting describes a Customer Success Manager at Loxo, a recruiting-tech SaaS startup: partnering with customers post-sales on onboarding, implementation, adoption, and retention, and collaborating with Sales, Product, and Engineering. The role is 100% remote within the USA.
Customer Success Manager (posting title says Data Architect, but the description is for a CSM) at Loxo, a 100% remote US recruiting SaaS startup. The role owns post-sales relationships: onboarding, implementation, renewals, retention of at-risk accounts, and business reviews, acting as a recruiting/hiring consultant backed by 5+ years of customer-facing experience.
Despite the 'Build And Release Engineer' title, the posting describes a 100% remote Customer Success Manager for Loxo, a recruiting-talent SaaS startup in the USA. Day to day: owning post-sales relationships (onboarding, implementation, renewals), retaining at-risk accounts, and advising customers on recruiting best practices.
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