Field technical support engineer at automotive group Divemotor in Cerro de Pasco, Peru: supports workshops with diagnostics, gathers and analyzes field data, supervises repair quality, and documents technical solutions for commercial vehicles. Requires an engineering degree, 3+ years' experience, SAP, and fluent English.
Sub-manager of technical support at automotive group Divemotor in Lima: leads the strategy for resolving vehicle technical cases across its own and private workshop network, manages budget and customer-satisfaction metrics (NPS/VOC), and oversees post-sales team training. Tools cited: Microsoft Office, SAP, and intermediate English.