Diverge IT
Open positions
Pod Lead - IT Operations
DivergeIT, an MSP/MSSP, is hiring a Pod Lead to run day-to-day operations of a service delivery pod covering Tier 1-3 support for assigned clients — assigning cases, hitting SLAs, acting as the L2 escalation point, and coaching technicians. Hands-on stack includes ConnectWise, Microsoft 365/Intune/Entra ID/Azure, and Cisco Meraki.
Senior Help Desk
Senior Help Desk Technician acting as the escalation point for a support team assisting clients with Windows and Apple environments on-site in Plano, TX (10A-7P CST, M-F). Core work spans Microsoft 365 administration, Azure/Entra, Intune endpoint management, and macOS support for an IT consulting/MSP firm.
Sr. Help Desk Technician
About the job Position : Senior Help Desk Technician Job Type: Full-time Schedule: 8A-5P PST Monday - Friday Work Location: On-site Plano, Tx Pay Range $32 - $34 per hour About Us: At DivergeIT, we’re recognized for…