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We are an IT services provider delivering end-to-end support, from service desk operations to project coordination, vendor management, and expansion planning. To strengthen our onboarding process, we’re seeking a…
Level 2 Service Desk Technician handling escalated IT tickets: diagnosing and resolving hardware, software, OS, M365, and basic network issues, managing user accounts in Active Directory/Azure AD, and documenting fixes. Core stack is Microsoft 365 (Exchange Online, SharePoint, Teams) plus PowerShell, working ET/Miami hours.
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