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A hands-on 'Technical Integration Champion' at Viafoura who triages customer-reported issues, ships quick code fixes in Vue3/TypeScript and Java on the CommunityOS platform, and documents solutions to cut recurring issue volume.
A hands-on 'TI Champion' at Viafoura who triages and fixes customer-reported issues end-to-end, writing small-to-medium code changes directly in the Vue3/TypeScript front end and Java/Vert.x backend instead of waiting on full engineering cycles, while collaborating with Customer Success, TI, and Engineering and escalating deeper architectural work.
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