endear
Endear is a retail CRM and clienteling platform that empowers brands to build customer relationships and drive sales through personalized engagement.
Company facts
- Founded
- 2019
- Headquarters
- United States
- CEO
- Leigh Sevin, Jinesh Shah
About
Endear is a cutting-edge clienteling platform designed specifically for retail brands, enabling them to enhance customer engagement and drive sales. Founded by Leigh Sevin and Jinesh Shah, Endear has quickly established itself in the retail technology landscape by helping brands foster personalized interactions with their customers. The platform empowers retail teams to automate text and email communications, swiftly analyze results to optimize conversion rates, and effectively manage customer data across all channels. With a focus on creating genuine connections, Endear allows brands to elevate their outreach via curated product lookbooks, bolstering repeat purchases and overall customer loyalty. Over the last year, Endear has demonstrated significant success across its user base. On average, users see an impressive 136x return on their subscription cost, with a 72% increase in average order value and a 55% boost in order frequency after engaging customers through the platform. Notable brands such as Allbirds, Reformation, and Glossier have reported generating over $200 million in additional sales thanks to their integration of Endear's capabilities. By unifying customer interactions and streamlining operations, Endear is revolutionizing how retailers approach client relationships and modern marketing.
Open positions
Senior Site Reliability Engineer
Endear, a retail CRM company, is hiring its first dedicated Senior Site Reliability Engineer: a hands-on IC who owns observability, alerting, incident response, and database/queue reliability while driving root-cause fixes and a nearshore triage process. Fully remote US role; key tech includes Kubernetes, GCP, and ClickHouse.
Director, Business Operations
Our Story At Endear, we’re building the first modern CRM for retail teams, starting with the frontline. Our software empowers sales associates to have more personal, effective conversations with customers through…
Product Designer
Product Designer at Endear, a company building a modern CRM for retail teams. You'd own in-store (IRL) features — appointments, events, customer check-ins — end to end, from user research through production-ready design for store associates, managers, and admins, using AI tools in the workflow.