Engio

Open 103d RemoteNorth America

Service Desk Analyst

Azure Help Desk ITIL Jira Service Desk +1 skills

Level 1/2 Service Desk / Desktop Support analyst hired by Engio on behalf of an Australian client, based in Indonesia and working rotational shifts aligned with Australian business hours. Day to day: frontline troubleshooting of hardware, software, and network issues using remote support tools and ticketing systems like Jira or ServiceNow.

Open 103d RemoteNorth AmericaLead

Lead IT Backup & Recovery Services

Automation AWS Azure Cloud GCP +3 skills

Leads the design and governance of enterprise backup and recovery services, integrating cloud platforms and automation while managing vendor relationships and compliance.

Open 104d RemoteNorth America

Associate IT Pre-Sales Technical Specialist

ClickUp Cloud CRM Pre-sales Service Desk +1 skills

About Our Client Are you highly organized, detail-oriented, and eager to bridge the gap between sales and technology? Engio is looking for an Associate IT Pre-Sales Specialist to manage the critical administrative and…

Open 104d RemoteNorth America

Associate IT Backup & Recovery Services Specialist

DHCP DNS ITIL Networking Service Desk +4 skills

Entry-level Backup Operations Engineer role supporting enterprise-level data protection for a global client on a 24/7 service team. You will perform daily health checks, monitor alerts, handle L1/L2 incidents, and execute backup jobs across diverse environments while learning from senior engineers. Uses Windows Server, VMware, networking fundamentals, and ITIL-aligned incident management.