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Epic IT

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4 jobs
Epic IT
6 views 5 months ago

Level 2 - Service Technician

Open 43d HybridAPAC
Australia

Job Summary We're looking for a Level 2 Service Technician who thrives on being the face clients look forward to seeing. This is a genuinely client-facing role — you'll be regularly on-site conducting floor…

Azure Ccna Cloud Cybersecurity Networking +2 skills
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Epic IT
5 views 10 months ago

Service Team Lead / Manager

Open 39d APACFull-timeLead
Australia

Key Responsibilities Team Management (BAU) Own daily rostering and workload balancing across the Service Desk Team Manage shift coverage to meet our response and resolution SLAs Drive queue health and dispatch strategy…

Azure ISO 27001 ITIL Root Cause Analysis Service Desk +1 skills
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Epic IT
7 views 12 months ago

Infrastructure & Solutions Engineer — Cloud, Network & Voice

Open 39d HybridAPAC
Australia

About the Role Epic IT is a Perth-based, AI-first MSP running production infrastructure for around 72 clients across cloud, networking, telephony, and security. We're hiring a Solutions Engineer to take…

Active Directory AI Automation Azure Cloud +17 skills
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Epic IT
10 views last year

Level 3 System Administrator

Open 43d RemoteAPAC
Australia

About the Role Are you a highly experienced and technically astute System Administrator with a passion for solving complex IT challenges and a knack for high-level problem resolution? Do you have the drive to make a…

Active Directory AWS Azure Cloud Cybersecurity +7 skills
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