etihadairways5

NewBe an early applicant MENAFull-time

15 hours ago

Manager Projects

Acceptance Criteria Agile Regulatory Compliance

Synopsis Lead the delivery of long term technical projects/programs to ensure objectives are met according to plan, schedule, and budget to meet business objectives Accountabilities Develop business cases to support…

NewBe an early applicant MENAFull-time

16 hours ago

PMO Manager - Guest 360

Analytics Power BI SQL Tableau

The PMO Manager G360 will be the commercial proof engine of the insight function — ensuring every journey initiative has a rigorous financial case attached to it before it starts, every experiment has a measurable…

NewBe an early applicant MENA

2 days ago

Technical Product Manager - Guest Experience

API Cloud Confluence Cybersecurity Data Engineering +9 skills

Manages and enhances guest-experience technology products at Etihad Airways in Abu Dhabi — owning the backlog and delivery of contact-centre, complaints-management, and guest-communication systems, translating airline operations into technical solutions, and steering releases through governance and the Route to LIVE process using tools like Jira, Confluence, and Power BI.

NewBe an early applicant MENA

3 days ago

Knowledge base and content controller

Knowledge Base & Content Officer As a Knowledge Base & Content Officer you will: Lead the governance, development, and continuous improvement of Guest Services knowledge management practices, ensuring…

NewBe an early applicant MENASenior

3 days ago

Senior Manager Customer Journey Strategy

Agentic AI AI Braze Design Thinking

The Senior Manager Customer Journey Strategy is responsible for setting the vision for how Etihad can transform journeys and experiences that optimise commercial conversion and advocacy by setting the benchmark for…

NewBe an early applicant MENA

3 days ago

Brand Manager

The Brand Manager is responsible for executing Etihad’s brand strategy across marketing, sponsorship, and the end-to-end guest experience (on the ground and in the air). The role ensures that all brand expression –…

NewBe an early applicant MENAContract

4 days ago

Financial Analyst – Technology Supplier Cost Management

Cloud Contract Negotiation Financial Reporting Power BI Stakeholder Management +1 skills

Synopsis Support the management of technology expenditure, supplier performance, commercial analysis, and cost optimization initiatives across the technology portfolio. The role partners with Technology, Finance,…

7 days ago

Senior Manager Commercial Planning

New MENASenior

Process Improvement Stakeholder Management

The opportunity Etihad is entering an exciting period of growth as we continue to deliver against our Journey 2030 ambitions, expanding our network, strengthening our commercial performance and building an airline…

Knowledge base and content controller-UAE Nationals Only

Knowledge Base & Content Officer As a Knowledge Base & Content Officer you will: Lead the governance, development, and continuous improvement of Guest Services knowledge management practices, ensuring…

Graphic Design Officer

Adobe Creative Suite Illustrator InDesign Photoshop

The Graphic Designer is an integral part of our in-house Creative Production agency, responsible for creating visually stunning and impactful graphics that resonate with our audience and elevate the airline's brand…

Business development Analyst - UAE National Only

Synopsis for the role: In this role, you'll be responsible for driving Etihad's B2B sales channel performance for an assigned portfolio of markets, working closely with local sales leadership, frontline sales,…

CRM Data Modeling

Social Content Creator Activation

Create real time and activation led social content during live moments, partnerships, events, and regional activations. This role focuses on fast turnaround filming, editing, and delivery of social first content…

Brand and External Event Photographer

The purpose of this role is to take photos of social and marketing content, internal and external communication, training, products and events. Images will then be produced and edited to appear on our global social…

UX/UI Designer

Accessibility Agile AI Automation E-commerce +2 skills

Synopsis The UX/UI Designer is responsible for defining and delivering intelligent, high-impact digital experiences across web and app, with AI embedded as a core capability across the customer lifecycle. This role…

Technical Product Delivery Manager – Revenue Management Systems

MENAContract

Acceptance Criteria API Cloud Data Engineering Data Quality +3 skills

Synopsis Lead the end-to-end delivery, integration, and operational management of airline Revenue Management platforms, with a primary focus on PROS Revenue Management (RM), Group Sales Optimizer (GSO), and their…

Premium Guest Recovery Supervisor (Bilingual Arabic/English)

The Premium Recovery Supervisor leads, coaches, and oversees a team of dedicated controllers delivering live, bespoke irregular operations recovery and premium concierge-style re-accommodation for premium guests across…

Customer Retention

Tech Data Controller

Synopsis The Technical Data Controller (TDC) supports Data Entry and records storage of all routine and non-routine work, paperwork accomplished by line maintenance IAW company procedures. Accountabilities • Maintains…

Safety Management System

Manager Cabin Appearance

Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering…

Manager Product & Service Quality

Corrective Action Root Cause Analysis Stakeholder Management

Lead the quality assurance and continuous improvement of Etihad’s products, services and hospitality experience. The role assesses compliance with approved product specifications, service design standards, operational…