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The PMO Manager G360 will be the commercial proof engine of the insight function — ensuring every journey initiative has a rigorous financial case attached to it before it starts, every experiment has a measurable…
Are you excited by the potential of AI, automation and digital innovation to transform customer experiences? This role is ideal for analytical problem-solvers who enjoy translating business needs into impactful…
Exceptional service is designed, not improvised. As Inflight Procedures Controller, you will help shape how the Etihad guest experience is conceived, tested and brought to life onboard, translating service concepts…
Shape the future of customer experience through data, AI, and innovation. Etihad is seeking a Manager, Data Science & Customer Value Optimization to lead advanced analytics, AI, and decision science initiatives…
Synopsis Join us in shaping the future of AI and data-driven innovation. As a Data Scientist AI, you will develop machine learning and generative AI solutions that solve complex business challenges, automate processes,…
The Performance Marketing Lead will be responsible for leading Etihad’s digital performance strategy across all paid channels to drive measurable business growth and efficiency. This role is responsible for developing…
The CRM Lifecycle Strategy Manager is responsible for leading the development and execution of Etihad’s CRM lifecycle strategy across acquisition, retention, and travel communications. The Manager ensures lifecycle…
Synopsis The Product Manager is responsible for managing the end-to-end product lifecycle for enterprise data management products, data platforms and data processing solutions, from defining desirable, feasible, viable…
Defines and drives solution architecture for Etihad Airways' operational systems across flight operations, technical, training, and network domains. Designs scalable, integrated solutions using cloud (ideally Azure), APIs, microservices, event-driven architecture, and AI/automation, while governing standards and supporting agile delivery.
About the Role Pricing is one of the most powerful levers in airline commercial performance. As Business Solutions Manager – Pricing, you’ll play a pivotal role in transforming the technology, systems and analytical…
Synopsis The BI Manager will contribute to the analytics transformation process of Etihad's Operations division to transform it into a competitive advantage for the company by building reports and dashboards…
Synopsis The Product Manager is responsible for delivering Guest 360 capabilities, with a strong focus on Customer Data Platforms (CDP), customer journey analytics, and data-driven customer experience. Acting as the…
Synopsis The Product Manager is responsible for defining and delivering Guest 360 capabilities, with a strong focus on journey orchestration, customer data activation, and omnichannel personalization. This role owns…
Senior Manager, Social Media Location: Abu Dhabi, UAE At Etihad Airways, we're redefining the future of travel through innovation, exceptional customer experiences, and a world-class brand. We are seeking a…
Join Etihad Airways as Markets Manager, Sub-Saharan Africa & Indian Ocean , where you will lead a team of Revenue Management specialists responsible for driving commercial performance across a diverse portfolio of…
Synopsis Responsible for driving the strategy, roadmap, delivery, and performance of Etihad's Mobile App portfolio. Reporting to the Senior Product Manager, Digital, the role owns the end-to-end product lifecycle…
Demand Manager - Revenue Management at Etihad Airways At Etihad Airways , every seat, every flight, and every market presents an opportunity. We're looking for a commercially driven Demand Manager to join our…
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