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As a UX Designer, you will support the design of end-to-end digital experiences for web-based customer journeys. You will create clear page layouts, user flows, interactions, and prototypes that align with customer…
Role & Responsibilities: 1. Analyze business and customer datasets to identify trends, patterns, opportunities, and key performance drivers. 2. Develop, maintain, and enhance interactive dashboards and reports…
Key Responsibilities: Responsible for routing/ optimizing of trips, OTA and OTD Responsible for the on time closure of complaints/escalations. Interacting with employees and team leads for any kind of communication /…
Role Overview We are seeking an experienced Senior Web CMS Expert to lead complex website publishing, CMS operations, platform governance, issue resolution, experimentation enablement, and continuous website…
Shift – 24*7 (Rotational) Critical Infrastructure Engineer – Reliability & Infrastructure Analytics – For backlog and proactive gap fixing (L2/L3) Role Purpose The Critical Infrastructure Engineer is responsible…
Responsibilities Client Management – establish self as a valued partner and work closely to achieve goals defined Independently handle all client escalations and lead mitigation steps to prevent future escalations Help…
Role Overview We are looking for an experienced Web Publishing Manager with 3–5 years of hands-on expertise in CoreMedia CMS to oversee content deployment, lead a team of digital publishers, and maintain seamless…
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our…
Quality Assurance Analyst-Customer Service Location: Fayetteville Type: Full-time Job Summary The Quality Assurance Analyst is responsible for monitoring and evaluating customer service interactions to ensure…
The Process Manager – FCC Transformation & Business Analysis will spearhead strategic initiatives within the Financial Crime Compliance (FCC) Operational Excellence team. Reporting to the Associate Program Manager,…
eClerx Services Ltd is seeking a seasoned Process Manager for its Financial Crime Compliance – Operational Excellence team. Reporting to the Associate Program Manager, you will own end‑to‑end transformation projects…
About the Role We are looking for a hands-on Data Engineer (7+years) to build and optimize scalable data pipelines and analytical datasets on the Databricks platform. You will work closely with Analytics/BI, Product,…
Mortgage Operations Analyst (German Speaking) Location: Zurich Switzerland Type: Full-time Job Summary We are seeking a detail-oriented and experienced Mortgage Operations Analyst to join our Credit Operations team.…
Mortgage Operations Analyst (French Speaking) Location: Zurich Switzerland Type: Full-time Job Summary We are seeking a detail-oriented and experienced Mortgage Operations Analyst to join our Credit Operations team.…
eClerx is looking to hire an experienced professional with over 12 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate…
We are looking for an experienced APGM – Operations to lead BPM operations, with strong expertise in client delivery, operational metrics, cost management, people leadership, SLA governance, and continuous improvement…
Full Stack Engineer, Blockchain & Application Development Location: Raleigh, NC Type: Full-time Job Summary eClerx is seeking a motivated Software Engineer to join our Application Development team's technical…
Client Support Analyst Location: Raleigh , NC Type: Full-time Job Summary The Client Support Analyst serves as the primary point of contact for Agents and Lenders using our Client's new voting platform, addressing…
Key Responsibilities: Design and implement data pipelines on GCP using BigQuery, Airflow Implement ETL/ELT frameworks for large-scale campaign and clickstream data Optimize pipeline costs and query performance in…
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