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Tier 2 help desk role providing advanced user support and application administration for portals and case-support tools serving the Maryland State Department of Education (MSDE). Day to day involves deeper ticket troubleshooting, triage and root-cause analysis, escalations, user administration, and documentation.
Service/UX designer at Fusion Advanced Technology supporting Maryland state agencies: conducts user research, leads discovery workshops, maps end-to-end journeys, and creates personas, wireframes, and Figma prototypes for enterprise portals and healthcare tools while ensuring Section 508/WCAG accessibility. Hybrid: 40-65% onsite.
Senior Business Analyst at Fusion Advanced Technology bridging business needs and technical solutions on government healthcare IT projects: leading requirements sessions, writing user stories and specs, supporting sprints and UAT. Hybrid role in Baltimore (40-65% onsite); requires 8+ years' experience; EHR/IIS and Salesforce exposure preferred.
Systems Engineer at Fusion Advanced Technology supporting mission-critical systems for U.S. National Security and the Intelligence Community in Fort Meade, MD. Day to day: analyzing requirements and CONOPS, evaluating technical approaches, writing system requirement specs, and supporting integration/test planning with Government customers. Requires TS/SCI clearance with polygraph.
Designs and leads a QA and compliance review program supporting the Maryland State Department of Education, covering case management, provider payment processing, and customer service. Day to day: building QA plans and scorecards, leading sample reviews and trend analysis, supporting audit readiness, and preparing monthly QA/compliance reporting.
Reviews customer, provider, case, and payment records against QA criteria supporting the Maryland State Department of Education (MSDE), documents defects and trends, escalates integrity issues, and assists with corrective actions and monthly reporting. Requires 3+ years of quality review, audit, or compliance-checking experience.
System Administrator supporting mission-critical IT systems for U.S. national security and Intelligence Community customers at Fort Meade: daily monitoring, configuration, troubleshooting, Tier 1/2 help desk support, and capacity planning across client, server, storage, and network infrastructure. Requires an active TS/SCI clearance with CI polygraph.
Leads quality assurance for large-scale enterprise data systems in state government health programs — building risk-based test strategies, running functional/integration/regression/performance/security testing, and driving defect tracking, root-cause analysis, and QA metrics for EHR interfaces and immunization registries. Requires 8+ years of QA experience; role is 40–65% onsite in Baltimore.
Fusion Advanced Technology, LLC (Fusion) is seeking a motivated and mission-focused professional to research and respond to provider and family inquiries, supports issue resolution, performs limited case or…
Information Systems Security Officer (ISSO) protecting mission-critical systems for the Federal Government and Intelligence Community: day-to-day you maintain System Security Plans, run RMF authorization and continuous monitoring, track vulnerabilities and POA&Ms, and coordinate incident reporting. Requires an active TS/SCI with CI polygraph and DoD 8570 IAM Level I certification.
Fusion Advanced Technology, LLC (Fusion) is seeking motivated and mission-focused professional to lead provider and family support operations, including call and email response management, complaint resolution, form…
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