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Gainsight

Provides software for customer success, retention, and growth.

Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
enterprise-software
https://gainsight.com ↗ LinkedIn ↗
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Company facts

Founded
2009
Employees
1,200
Headquarters
United States
CEO
Nick Mehta
Type
Private
Funding
Private Equity · $1.1B · 2020
Subsidiaries
Gainsight PX, Gainsight CC, Skilljar, UpdateAI, Staircase AI

About

Gainsight is the Customer Success company, committed to ensuring Success For All: our customers, our employees, our partners, and our community. At Gainsight, we recognize the critical role that customer success plays in driving business growth. Our platform combines customer success capabilities with product experience solutions, enabling companies to improve revenue, enhance customer retention, and foster product advocacy. We believe in a human-first approach, allowing businesses to deepen their understanding of customer needs and engage with them on a more meaningful level. Founded in 2009 and headquartered in San Francisco, California, Gainsight has rapidly emerged as a leader in the customer success software industry. Our innovative tools equip organizations with the necessary insights to build stronger relationships with their clients. This enables businesses to proactively manage customer journeys and create tailored experiences that lead to increased satisfaction and loyalty. With the recognition of being named a Leader in the 2024 Gartner® Magic Quadrant for Customer Success Platforms, Gainsight continues to enhance its offerings through advanced analytics and insights that drive user engagement and product adoption.

Open positions

6 jobs
Gainsight
2 views yesterday

Staff AI Security Architect

New HybridEuropeFull-timeStaff
Poland
POL, Wrocław

Staff AI Security Architect at Gainsight (hybrid, Wrocław) securing the company's AI-powered CustomerOS customer-success platform: leading threat modeling and security design reviews for LLM features and agentic workflows, setting AI reference architectures and guardrails, and assessing third-party model/vendor risk on cloud-native infrastructure.

Agentic AI AI API Api Security AWS +16 skills
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Gainsight
67 views 2 days ago

Cloud Security Operations Engineer

New RemoteLATAMContract
Mexico
MEX

Remote (Mexico-based) Cloud Security Operations Engineer at Gainsight defends multi-cloud environments: triaging cloud alerts, building SIEM/Sigma detections, hunting threats with MITRE ATT&CK, automating containment, and leading incident response with forensics. Key tech: AWS/Azure/GCP security tooling, SIEM, EDR, SOAR, Python/PowerShell/Bash.

Agentic AI AI AKS API Automation +27 skills
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Gainsight
32 views 3 weeks ago

AI Product Manager

Open 21d RemoteNorth AmericaFull-time Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
United States
TN

We’re building the AI-driven future of customer success, from retention to growth! We’re building the AI-driven future of customer success, from retention to growth! Gainsight is the AI-powered retention engine behind…

Agentic AI AI API Authentication Data Modeling +8 skills
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Gainsight
25 views last month

Strategic Technical Project Manager, AI Deployments

Open 121d RemoteNorth AmericaContract Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
United States
FL

Leads large-scale AI-powered customer success software implementations, coordinating cross-functional teams to deliver measurable business outcomes on time and within scope.

Agentic AI AI Analytics API Automation +4 skills
150K – 160K $
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Gainsight
10 views 2 months ago

Director, Product Security

Open 49d HybridEuropeContract Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
Poland
POL, Wrocław

Director of Product Security at Gainsight, a hybrid role in Wrocław, Poland, leading the product security strategy for its cloud-native SaaS CustomerOS platform. Day to day: maturing the appsec program, driving Secure by Design, threat modeling and architecture reviews, scaling SAST/DAST/SCA coverage, and managing a global team of product security engineers.

Agentic AI AI API Api Security Authentication +16 skills
380K – 412K PLN
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Gainsight
15 views 2 months ago

Director, Product Security

Open 65d HybridAPACContract Licensed UK sponsor — This employer appears on the GOV.UK register of licensed sponsors for the Skilled Worker and related work routes. The licence belongs to the employer and is not a commitment to sponsor this role.H-1B sponsor history — This employer has had H-1B petitions approved by USCIS in the last five fiscal years, per the USCIS H-1B Employer Data Hub. The approval belongs to the employer and is not a commitment to sponsor this role.
India
IND, Hyderabad

Lead Gainsight’s Product Security team to embed secure-by-design principles, threat modeling, and security reviews into its AI-powered SaaS platform, driving secure SDLC and API security across microservices and Kubernetes.

Agentic AI AI API Api Security Authentication +16 skills
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