Goodwill of the Finger Lakes
Operates thrift stores and social services for community development.
Company facts
- Founded
- 1911
- Employees
- 750
- Headquarters
- United States
- Type
- Non-Profit
- Subsidiaries
- Goodwill Vision Enterprises, Association for the Blind and Visually Impaired, 2-1-1/LIFE LINE
About
Goodwill of the Finger Lakes is a nonprofit organization dedicated to workforce development and community enrichment across the region. Through its network of retail stores that sell donated goods, the organization funds and delivers comprehensive job training, employment placement, and career advancement services, helping individuals gain sustainable livelihoods. In addition to employment programs, Goodwill offers vision rehabilitation, educational initiatives, and manufacturing opportunities that promote skill development and economic inclusion. By integrating circular economy principles with community assistance, Goodwill of the Finger Lakes creates a supportive ecosystem that elevates people, strengthens local economies, and advances environmental stewardship. Its core value proposition lies in transforming donated resources into meaningful employment pathways and community services that foster long‑term personal and regional growth.
Open positions
Customer Service Team Leader
The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained.…
Contact Center Quality Service Administrator
The Quality Service Administrator assists in all aspects of ensuring quality service delivery within the Contact Center at Goodwill of the Finger Lakes. The Contact Center operates many different hotlines and related…
Customer Service Team Leader Temp
The Customer Service Team Leader is responsible for supporting the Store Manager by serving as the Manager on Duty (MOD) assuring safety, sales, production, programs and services, and other standards are maintained.…
2-1-1/ LIFE LINE Contact Center Supervisor
The 2-1-1/LIFE LINE Contact Center Supervisor is responsible for the daily supervision of the 2-1-1/LIFE LINE program. 2-1-1/LIFE LINE is a crisis/suicide hotline and information & referral program offering crisis…