On-site Level 1 (with Level 2 growth path) IT Support Engineer at Hanley Energy, based in Ashburn, VA, acting as first point of contact for staff at client sites and company offices. Day-to-day involves Windows desktop support, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), Entra ID account management, iPhone/MDM support, and Wi-Fi/VPN troubleshooting, with PowerShell/Bash scripting and ser
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