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The Service Delivery Manager at Hexaware is responsible for maintaining strong client relationships and ensuring high levels of customer satisfaction through effective service delivery management.
Service Delivery ManagerMore than 10 years in IT infrastructure of which 2 plus years directly working with customer and should have worked 2/3 years with current organization
Designs and leads SAP cloud solutions (SuccessFactors, S/4HANA Finance, Ariba) including integrations, Fiori/UI5 apps, and technical architecture for enterprise clients.
Oversee infrastructure projects like IT systems, data centers, and cloud environments, coordinating teams and vendors to deliver on time and within budget while ensuring compliance and stakeholder alignment.
Design, deploy, and optimize secure, scalable Azure cloud environments using IaC and DevOps practices for modernization and migration projects.
Designs enterprise integration patterns and infrastructure solutions for Allianz Personal UK, ensuring security, compliance, and alignment with business strategy while advising stakeholders and governing technology decisions.
Designs and oversees IT solutions for a global insurer, ensuring alignment with enterprise goals and managing risks across hybrid and legacy systems.
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